| STANDARD DELIVERY
Standard delivery is most commonly via United Parcel Service (UPS), but we
sometimes use the U.S. Postal Service. Please provide a physical address (not
a P.O. Box) to ensure timely delivery. If your order can only be delivered to
a P.O. Box, please place your order by phone. Just call 617-487-8019
Delivery times east of the Mississippi range from five to 10 business days.
Deliveries west of the Mississippi can take 10 to 12 business days. Shipments
outside the continental U.S. will take longer; see additional information below.
Processing and delivery charges are:
Merchandise Total:
FREQUENTLY ASKED QUESTIONS
How much is shipping?
Standard shipping is based on the merchandise total. Expedited fees (UPS Air)
are based on the weight and size of the item(s) you have ordered.
How long will it take for my order to arrive?
Our primary shipping method is UPS Ground. Shipments can take 6 to 12 business
days to arrive, depending upon the distance from our Massachusetts warehouse.
(Shipments outside the continental United States will take longer.) If you need faster delivery, please call 617-487-8019 to arrange special delivery.
Can I track my package?
Yes, but only if your order has shipped via UPS. To find out, go to the Order
Status page.
Do you ship outside the U.S.?
No. Because many of our products are restricted by customs regulations and
shipping requirements, we can only ship our products to U.S. addresses. If you
decide to order with us, we will require a name and U.S. address of someone
who can accept the order on your behalf. Be sure to check with your country’s
regulations on product restrictions before you order.
Can I ship to an APO or an FPO?
Yes. Bountiful Pantry ships to APO and FPO addresses using the U.S. Postal
Service. These orders can be placed by phone, fax or mail; however, APO and
FPO orders cannot be placed online. We guarantee delivery to the package’s state-side
zip code, but cannot ensure delivery beyond that.
Can I ship to more than one address?
Yes. You may ship to more than one address on a single order. There is a $5
fee for each additional address added to the original order.
RETURNS
We want you to be happy. You may return any item for a prompt exchange or refund within thirty days. The item must be in original condition and in original packaging. If an item fails to meet your expectation after use please info@bountifulpantry.com.
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